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Tokyo, Japan, June 11, 2002 - JCB Co.,
Ltd. has begun to offer a new loyalty program
service tailored to municipal government
organizations and merchant associations
as a way to promote the local economy.
Osaka, Japan's third-largest city with
2.6 million inhabitants, will be the first
to offer the new program to its residents
and tourists with the launch of the Osaka
City Card in June.
The Osaka City Card is equipped with a
contactless IC chip that will keep track
of points awarded for purchases at participating
city shops, amusement facilities and businesses,
which customers can then exchange for attractive
rewards. Loyalty programs have long proved
effective at increasing customer retention
and sales. By pooling points for all program
merchants, consumers are given incentives
to patronize local businesses and shop
within the city.
JCB will be issuing the contactless IC
Osaka City Card to applicants, providing
POS terminals at merchant locations, building
on the network of JCB credit card-enabled
terminals already in place in many local
businesses, as well as managing cardholder
and merchant data processing. Point program
operations will be subcontracted to the
Japan Point Anex, a joint venture established
in 2001 by JCB with a number of other credit
card companies and major retailers. JCB
will also be providing telephone customer
support to cardholders and merchants.
By using its existing infrastructure and
expertise from issuing technology to customer
support, as well as the POS and communications
network already in place for its credit
card operations, JCB can offer local governments
and merchant associations a loyalty program
with quick start up and low operating costs
that can also promote the regional economy.
JCB plans to aggressively market the new
service to other cities and towns throughout
Japan, and has set a target of 10 contracts
and one million cards in the first year.
JCB also offers service customers the
option of cards with an advanced dual-interface
IC chip, allowing both contact and contactless
access to a single chip that means the
card can be used in a wide variety of applications.
For example, in the future the Osaka City
Card loyalty program could be combined
with the KANSAI THRU PASS prepaid transport
card, also contracted to JCB by the Osaka
Municipal Transportation Bureau, as well
as incorporating credit card payment functionality.
About JCB Co., Ltd.
JCB Co., Ltd. is an international brand
and the largest card issuer in Japan.
JCB launched its card business in Japan
in 1961 and began expanding overseas
in 1981. Its merchant network includes
9.28 million merchants and spans 189
countries and territories, and serves
40 million card members worldwide. As
part of its international growth strategy,
JCB has formed alliances with more than
200 leading banks and financial institutions
globally to increase merchant coverage.
For further information, please visit
the JCB International homepage at http://www.jcbinternational.com.
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